We’re a group of fun, passionate and dedicated people who work collectively to provide our customers with a remarkable experience. At the same time we provide ourselves with a diverse, vibrant and fun atmosphere to work in. We truly believe in working hard whilst also not taking ourselves too seriously. It’s who we are!
As one of the UK’s fastest growing cruise retailers, we've quickly established ourselves at the forefront of the industry. Delivering everything you would expect from a cruise retailer - the latest information about cruise holidays, advice on which cruise line and cabin type to choose and of course, lots of exclusive cruise deals.
Co-founded in June 2008, World Travel Holdings UK is one of the largest multi-brand travel distributors in the UK, based in the Lancashire town of Chorley. In tandem with US-based World Travel Holdings, “Exceptional as Standard” is our motto, and our path to delivering a remarkable customer experience.
We've built a strong service ethic into the heart of our business and created the unique concept of the ‘Cruise Concierge’ - a one-to-one personalised service that has earned many customer service awards over the past four years. Customer research showed that there was a vast difference in the quality of service in cruise retailing to that actually delivered on the cruise ships themselves. This is why we created the 'Cruise Concierge' concept - a level of service that sets us apart from our competitors.
Each Cruise Concierge is trained to deliver superior levels of service with the ability and expertise to personalise holidays to suit specific requirements. Nothing is too much trouble.
Our award-winning service is further enhanced by the revolutionary, new ‘iCruiseConcierge’ platform. Exclusive to World Travel Holdings UK, this free service gives customers their own personal website, tailored specifically to their upcoming cruise holiday.
World Travel Holdings UK is fully bonded by the Association of British Travel Agents, to give our customers complete peace of mind.