Sales Concierge - Southampton Office

Can you deliver unique customer service through the following:

  • Passion: ability to bring vigour, energy and excitement to all of our customer interactions
  • Reliability: demonstrate competence and capability to ensure customers’ needs are met promptly and accurately
  • Empathy: fully understand the needs of each customer, through listening and building rapport
  • Genuine: be straight talking, ensuring our customers know everything they need to know, whilst keeping it in simple terms
  • Proactive: take the workload off our customers shoulders and let them focus on enjoying the cruise
  • Constantly build cruise knowledge base, taking responsibility for self development through ongoing training, development and research

Do you have the following?

  • Proven track record of excellent Sales and Service skills and background preferred
  • Motivation and ability to ensure delivery of outstanding and unique customer experience
  • Experience of working in a sales target driven environment preferred ( ideally in a travel environment preferred)
  • Demonstrable ability to develop effective working relationships with members of the sales team / management team
  • Organised and professional
  • Ability to communicate to all levels of the business

If you think you can be a part of an exciting team within the Cruise118 brand, apply today

Apply here

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